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How to Deal With an Infected Computer Before an Expert Arrives

Viruses often happen because a person isn’t aware of the risks of being online at the office. It can be as innocent as checking their email and opening a link sent by someone they don’t know. Once the virus is on the computer, it can cause a variety of issues. Viruses like ransomware may make it impossible to access the computer, may lock or delete files, or may delete the entire operating system. They can also be used to steal vital information from a business.

Once a computer has been infected with a virus, it needs to be removed from the network immediately. If the person isn’t sure how to do this, simply unplugging it will work for the moment. If possible, they should disconnect it from the network and disconnect any files that are shared with other computers. Viruses spread throughout a network quickly using the network itself, so taking it off the network will prevent this and stop the other business computers from being infected. This is vital, as the computers cannot be used until they’re repaired and limiting the number that are infected means the business can continue to operate.

Removing the computer from the network stops it from spreading the virus and from transmitting information to the virus creator. However, it doesn’t fix the issue. An expert will need to be contacted to remove the virus completely. This will help ensure the impact on the business is limited and will enable the business to start using the computer again as quickly as possible. This will need to be done as quickly as possible and before the computer is used again. If files have been deleted and new files are created, it could be impossible to recover the deleted files. If the computer isn’t touched until the expert arrives, it’s more likely they’ll be able to recover any lost files.

If your business has an infected computer, follow these steps to prevent the spread of the virus and to ensure the computer is repaired as quickly as possible. This will protect your business from further issues and will help to protect any confidential information that is stored on the computers. Talk to an expert today to learn more about viruses, preventing viruses, and recovering from viruses.